9apps believes entertainment is truly enjoyable only when it stays within healthy boundaries. On this page, we'll show you how to keep yourself protected and where to find support whenever you need it.
For ages 18+ only. Keep entertainment in its place.
9apps is more than just an entertainment platform — we genuinely care about the wellbeing and mental health of our users. Our responsible gaming policy is built on the belief that entertainment is only meaningful when it stays within healthy boundaries and doesn't harm other areas of your life.
We encourage all users to see gaming as an enjoyable leisure activity — not a solution to financial problems. The 9apps platform offers tools and features to help you stay aware of your gaming habits and make informed decisions.
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When gaming shifts from pleasure to compulsion, certain behavioural changes tend to appear. If you notice any of the following signs in yourself or someone close to you, it's important to act quickly.
The most effective approach to responsible gaming is setting your own limits before you start. Before you begin playing on 9apps, decide in advance the maximum amount of BDT you're willing to spend and how long you'll play. Sticking to these two limits is what keeps gaming enjoyable every time.
Remember, the money you set aside for entertainment should only be what you can afford to lose without it affecting your daily life. Allocate a small, fixed portion of your monthly income as your entertainment budget — and once you've reached that limit, stop playing for the day.
| Advice | Why It Matters | How to Do It |
|---|---|---|
| Set a Daily Budget | Prevents Overspending | Set your maximum spending limit in your head before you start playing |
| Respect Your Time Limits | Maintains life balance | Set a timer and take a break when it goes off |
| Take a break after a loss | Avoids impulsive decisions | Don't jump back in right after a loss |
| Withdraw Your Winnings | Keeps winnings safe | Withdraw a portion of your winnings |
9apps offers a range of self-control tools for users on the platform. Use these features to manage your own gaming experience and take a break whenever you need one.
Set daily, weekly, or monthly deposit limits. Once the limit is reached, no further deposits can be made — keeping overspending in check.
Temporarily suspend your account for a set period. During this break, you won't be able to log in to the platform.
If you need an extended break, submit a self-exclusion request. Your account will be fully deactivated for the chosen period.
To learn more about these features or to activate them, contact our support team. Your request will be handled with complete confidentiality.
9apps is strictly prohibited for anyone under 18. Through age verification and identity confirmation at registration, we ensure no minors can access the platform. If there is any suspicion that a minor is using an account, that account is reviewed immediately.
If there are children or teenagers in your household, we strongly recommend enabling parental controls on your device. Never share your account login details with minors, and always log out after each session. Protecting underage individuals is part of our social responsibility — and it's something we never compromise on.
Advice for Parents
Stay aware of your child's online activity. If you notice anything suspicious, contact our support team right away — we'll act promptly.
Gaming can be a part of life — but it shouldn't be all of it. Balance is the key to a happy life, and that means making room for family, friends, career, and health. While enjoying 9apps, make sure your sleep, meals, exercise, and social connections remain intact.
If you feel gaming is having an unwanted impact on your life, don't hesitate to seek professional help. It's not a sign of weakness — it's a brave step toward taking care of yourself. The 9apps support team is always ready to provide you with the information and guidance you need.
9apps Support Team
Email: support@9apps-baji.com
Active 24/7, 7 Days a Week
Mental Health Support
For mental health support in Bangladesh, contact the Kaan Pete Roi helpline.
Professional counselling is available free of charge.
For any questions about responsible gaming, get in touch with us or visit our FAQ section. We are committed to ensuring your experience on 9apps remains positive and safe at all times.